Shipping Policy for The Sweet Life of Tea
Thank you for choosing The Sweet Life of Tea for your tea purchases. We want to ensure you have a pleasant shopping experience, so please take a moment to review our shipping policy.
Shipping Schedule:
- We process and ship orders on Tuesdays, Fridays, and Saturdays.
- Orders received after 12:00 PM (EST) on these days will be processed and shipped on the next available shipping day.
- We ship exclusively through the United States Postal Service (USPS).
Processing Time:
- Please allow 3 to 5 business days for us to process your order before it is shipped. During this time, we carefully prepare your tea and accessories to ensure the highest quality and freshness.
Shipping Time:
- Once your order is shipped, delivery times may vary depending on your location and the shipping method chosen at checkout.
- Standard shipping via USPS typically takes between 3 to 7 business days for delivery.
Shipping Rates:
- Shipping rates are calculated based on the total weight of your order and your chosen shipping method. You can view shipping costs during the checkout process.
Shipping Confirmation:
- You will receive a shipping confirmation email with a tracking number once your order has been shipped. This will allow you to track your package's progress and estimated delivery date.
Shipping Restrictions:
- Currently, we only ship within the United States. We apologize for any inconvenience this may cause to our international customers.
Holiday and Peak Season Shipping:
- During holiday seasons or peak order periods, processing and shipping times may be slightly longer than usual. We appreciate your patience during these times.
Order Changes and Cancellations:
- If you need to make changes to your order or cancel it, please contact us as soon as possible. Once an order has been shipped, we cannot make changes or cancel it.
Lost or Damaged Packages:
- If your package is lost or arrives damaged, please contact us immediately so we can assist you in resolving the issue. We may require photographic evidence of any damage for our records.
We appreciate your understanding and cooperation with our shipping policy. If you have any questions or concerns regarding your order or shipping, please feel free to contact us at info@thesweetlifeoftea.com or through our website's contact form.
Thank you for choosing The Sweet Life of Tea. We look forward to providing you with exceptional teas and accessories for your enjoyment.